Angie Bowers
Innovation Leader
Current Role:
Global Consumer Experience Manager
Johnson & Johnson Vision
Email:
Phone:
904.703.1824
Location:
Jacksonville, Florida
A Bit About Me
I have a track record of delivering impactful results by inspiring diverse teams to shape disruptive, human-centered innovation. Executing the impossible, challenging limits.
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I am a servant leader and a pragmatic problem solver that likes high level views and being in the trenches with my team. I lead in ambiguity and through change management with proven resilience integrating new and novel processes, problems, and concepts. Successful collaboration and leadership across global markets: learning, adapting, and motivating teams across diverse cultures and geographies. I love harnessing integrations of products, services, data and technology to create human-centered experiences.
Data driven storytelling that mobilizes cross-functional teams and partners.
Guiding Principles
Shape strategy and innovation through deep research, insights and data to deliver solutions using modern tools that generate value to businesses, to consumers, and to teams.
Purpose
I am driven by values and believe in pushing the boundaries of what’s possible. Thriving in challenging environments, I am dedicated to using data and insights to make informed decisions that lead to innovative solutions.
Culture
Servant leadership and collaborations, learning from talented leaders, strong culture that values the human and focuses on solutions that challenge the status quo.
Impact
Unlocking new opportunities and insights, solving the unsolvable, creating order from chaos, translating complicated concepts into simple solutions, providing measurable results at every step in the process.
Achievements
Diverse experience driving end-to-end knowledge of gathering insights, successfully translating insights into processes and products, launching products with precision marketing driven by data and optimized by data.
Experience & Technology
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Innovation in products, specifications, processes, DBT cycles, and Design Thinking
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Digital product ownership (HEART metrics & Agile Methodology)
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Business Planning & LRFP
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Backlog hygiene and prioritization
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BPO, TPO, PO
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Agency Managment
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Omnichannel solutions
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Social Media (Hootsuite Certified)
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MACH & AI
Research & Development
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23 US patents
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Global user insights with regional/local depth (quantitative, qualitative, claims)
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Design Thinking, FPX, Greenbelt
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Clinical and Consumer research design, execution, and translation to product requirements
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Concept Design & Testing
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Package Design
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Budget Management >$1M
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Design Controls, FDA, and Audit Defense
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Testing specifications and Technical Documents
Marketing & Entrepreneurial
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Insights (Learn Build Measure)
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Lean Startup & Innovator's Method
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Upstream product insights, development and launch
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Downstream product launches and lifecycle management including key market advertising, film and video, brick & mortar
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OEM - External partnering applying technical specs
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Instructional Design, CBT
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Brand ownership, Brand Identity, and Re-Branding
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EH&S - OSHA/ISO​
Work Experience
2022 - Present
2020 - 2022
​Global Product Owner - CaaS, CMS, MACH Implementation
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Digital Transformation (enterprise) across four brands
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Requirements gathering, user stories (across four brands and experiences)
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RFP Vendor selection – Procurement, Requirements
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Global alignment UX/UI and patient journey with global branding
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Product Owner / BPO – CaaS & MACH Platform, Service Locator technology
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HPT, JIRA Confluence, Figma, Contentstack, MACH, Headless CMS
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Comprehensive risk analysis across departments (internal and external) to ensure compliance
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Dashboards and internal/external communication tools (Sharepoint, web based)
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Leading global teams across multiple disciplines to ensure inclusive engagement for best outcomes
​Global Manager, Consumer Experience
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HPT, JIRA Confluence, Figma, Contentstack, MACH, Headless CMS
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Hootsuite certified, AWS certified, Kanban, Agile, Waterfall
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Strategic leadership in roles, workflows, and design system creation and implementation
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UX/UI, Accessibility, and SEO overhaul of Consumer Experience
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Managed global technology and business teams to meet strategic goals
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Innovated user-centric optimizations for internal and external stakeholders
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Prioritization of global backlogs, resourcing
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Design and develop Innovation and Business OKRs to ensure prioritization and ROI
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Identification of trends and insights for data-driven decisions
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Strategy for Global Product Roadmap and rollout
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KPI definition and analysis
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Effectively manage global, internal, external and technology teams
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Excellence in execution - 36 Website clones globally
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GA 360 analysis of key KPIs
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Shaped ‘first of its kind’ external innovation product line and quality specifications
2018 - 2019
​Staff Product Designer
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Global Consumer Experience Assignment
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Global assignment in Tokyo, Japan for one year (2018)
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Led and Developed ‘first of its kind’ partnership with China INMIX Fast Fashion retailer to develop and build DEFINE® Shop-In-Shop launched in Beijing and Shanghai
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Chinese Communications Gold Award Winner 2019 for cross-channel innovation
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Led & Developed ‘first of its kind’ Digital Beauty Advisor Digital Application
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Developed logic and creative and analytics
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Accelerated DBT cycle with strategic workshops across four countries including patients, HCPs, Regulatory, Marketers, Agency Partners, and Influencers
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Machine learning for Science of Eye Beauty program and white paper
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Developed BP with international partners for execution of 2018 deliverables (DEFINE® SIS and Digital Beauty Advisor)
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Validated strategic KPIs at inception for actionable/immediate data feedback loop. Rapid prototyping and rapid optimization.
2012 - 2018
Senior Product Designer
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Designed & Developed AR Digital tool to successfully minimize cost and expand reach of research eliminating $200K - $500K of research costs annually
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Developed clinical prototypes, planned clinical research, and executed to fit within IRB guidance; qualitative and quantitative (Japan, Brazil, Russia, Hong Kong, China, Korea, US, UK)
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Successfully developed launched 8+ products based on insights contributing to a $200M+ product portfolio
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Executed multiple segmentation research programs including rich data on hierarchy of needs to support early stage innovation developing core insights, still in use
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Developed, maintained and created three Design History Files under Design Controls requirements; internal audit on one DHF delivered no findings
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Delivered multiple technical reports and technical drawings to support product commercialization, pre and post transfer to production (technology transfer)
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Responsible for $900K R&D Departmental budget for 2017
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Developed research to support and provide claims for products and pipelines
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20+ US/Global Patents in Cosmetic Contact Lens space; product features and innovations
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Gathered internal insights launching 4+ interactive training programs for internal education; designed training for internal and external education (Consumers, Customers, Sales Force, Technical) globally
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Supported in regional relevance, initial brand positioning, and communication of specifications for product(s)
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Ongoing support to develop strategy for ongoing portfolio
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Have worked closely with global teams including R&D, Marketing, Supply Chain, Agencies, External Business Partners, and Multiple Product Owners, globally
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Leadership of multiple international and cross-functional teams for multiple projects that include: internal and international partners, agency partners, technology partners, health care professionals, and global partners.
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Speaking engagements and presentations to internal and external audiences
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Health Care professionals: TVCI, Marketing Demonstrations and education, and Sales Force Training
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Media (Korea, UK, US, Hong Kong, Japan, Brazil, Moscow)
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Health Care Professionals, Influencers, Customers (HOYA, Japan)
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Interviews published in blogs and magazine articles as SME in APAC
2009 - 2012
Senior Product Designer + KOCG Operations Manager
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Executed Senior Product Designer role while Managing Kelly OCG SaaS Services Branch
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Managed four headcount, Biostatisticians and IT BAs
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Development plans, compensation, recruiting, termination, business account management
2002 - 2011
IN HOUSE Multimedia & Design, Inc. - Operator, Owner​
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Successful design business for 11 years
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Successfully managed all accounts, marketing, talent recruiting, budgeting, regulatory compliance
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Innovative solutions from Digital Design to Home Design
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Instructional Design, Computer based training, marketing creative, interiors and customer design projects
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Communications and Corporate Identity
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Multiple Partnerships with local builders, businesses, and artists - Strategic Business Partner to Johnson & Johnson Vision
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Managing single source support through large crew coordination
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Quality Assurance and Excellence in Execution
Education & Certifications
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A.S. Multimedia Technology, FSCJ
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B.A. Liberal Arts, TESU
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MBA - ongoing, LSU
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Marketing Strategy Certification, Cornell
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Protecting Human Research Participants, NIH
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Amazon Web Services Cloud Foundations, AWS
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Hootsuite Platform Certification, Hootsuite
Credential ID: 1272281